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"Costly contact"

A review of Thomas Cook Tour Operators Ltd by J.F.Bailey written on Tuesday 20th of April 2010

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Why is it that the only way to contact thomas cook according to their web site and correspondence is by premium rated phone. I made a call to them because they had my details wrong and it costme £1.79 to phone. I dont think customer should be forced to pay for imformation.I have aproblem regarding latest flights and cant get through by phone now so how do I contact them..

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Thomas Cook Tour Operators Ltd

Map showing Thomas Cook Tour Operators Ltd on Godwin Street